Netizen Journalist

Karen’s Diner, Unique Restaurant with Bad Customer Service

Holiday Ayo - For most restaurants, good service is everything. Friendly waiters will make customers want to stay in the restaurant as long as possible and come back another time. But you will not find it in Karen’s Diner.

Karen’s Diner is a restaurant that is centered in Sydney, Australia. It uses a weird concept in which the customers will get unfriendly and bitchy attitude from the waitress and all the staffs of the restaurant. This unique restaurant is planning to open a new branch in Indonesia.


source: detik.com

In Karen’s Diner, some customers may get annoyed by the way the staffs are treating them. Not only that they have sassy and unfriendly attitude, they sometimes even curse at the customers and order them to clean their own tables. However, to some others, this restaurant is so unique and interesting. In fact, it is so popular and crowded that it even opens more branches in other countries.

As cited from tempo.co, Karen’s Diner uses the theme “Good Food, Terrible Service” intentionally to make themselves unique and different from other eateries. This concept comes from a meme of a grumpy old lady named Karen.


source: prambors.com

On their Instagram account, Karen’s Diner shows many photos of the inside of the restaurant. Many of their customers actually ask to take pictures with the waitresses. The end pictures show the customers smiling and the waitresses looking annoyed.

As cited from suara.com, Karen’s Diner was opened in October 2021, when covid-19 pandemic was happening. It started in Sydney, and slowly began to open other branches in Brisbane, Melbourne, and even England and New Zealand. It becomes viral due to its out-of-the-box concept, with its bitchy, harsh, and impolite waiters and staff members, making people curious of this restaurant.


source: insideheadline.com

Karen’s Diner serves many kinds of food, but the most popular one is its burger. There are also other foods and drinks like French fries, waffles, and milk shakes.

The plan about opening a new branch in Indonesia is announced on the official Twitter account of Karen’s Diner in July 2022. The administrator asked for a thousand retweet if Indonesian people want this restaurant to open a branch in their country. So far, the post has had around more than nine thousand retweets from netizens. However, there is still no confirmation whether or not it will happen.

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